FROM QUESTION TO RECOMMENDATION

How AI decides which aesthetic clinic to recommend

A patient asks one question. Before answering, an AI assistant rewrites it, runs several searches, retrieves dozens of sources and compares the clinics it finds.

The recommendation is only the final step. Here is one real example.

Follow the process
ANATOMY OF ONE AI RECOMMENDATION

How Gemini turned one question into five clinics.

A single patient question became three searches and 56 scanned results. Follow the path to see which clinics Gemini recommended, where they ranked, and how repeated visibility across several searches shaped the final answer.

1 prompt3 queries56 results scanned5 clinics recommended
THE REVIEW WE RAN
under eye filler · LondonGemini
THE PROMPT A PATIENT ASKS
best under eye filler clinic in London 2026
THE SEARCHES AI RUNS & THE RESULTS IT SCANS
best under eye filler clinic London 2026
TOP 20 RESULTS
1medishaclinic.com
2drelizabethhawkes.com
3harleystreetdermal.co.uk
4drleah.co.uk
5vivaskinclinics.com
6eyesdefined.com
7injectual.com
8phiclinic.com
9thelondoncosmeticclinic.co.uk
10omniya.co.uk
11dermaaestheticslondon.com
12sknclinics.co.uk
13harleystreetskinclinic.com
14londonbeauty.clinic
15karwalaesthetics.com
16drmedispa.com
17glowday.com
18instagram.com
19perfecteyesltd.com
20drchikeclinics.com
top rated under eye filler London
TOP 19 RESULTS
1drleah.co.uk
2harleystreetdermal.co.uk
3vivaskinclinics.com
4phiclinic.com
5medishaclinic.com
6drelizabethhawkes.com
7eyesdefined.com
8injectual.com
9karwalaesthetics.com
10londonbeauty.clinic
11dermaaestheticslondon.com
12londonlipclinic.co.uk
13instagram.com
14drrashaclinic.com
15injectual.com
16adoniamedicalclinic.co.uk
17glowday.com
18halcyonmedispa.co.uk
19beautydigger.co.uk
under eye filler reviews London
TOP 17 RESULTS
1harleystreetdermal.co.uk
2vivaskinclinics.com
3drelizabethhawkes.com
4drtatiana.co.uk
5trinitydental.co.uk
6111harleystreet.com
7omniya.co.uk
8topdoctors.co.uk
9injectual.com
10glowday.com
11skinscienceclinic.co.uk
12londonbeauty.clinic
13drmedispa.com
14realself.com
15instagram.com
16lmaclinic.com
17sknclinics.co.uk
THE CLINICS GEMINI RECOMMENDED
Dr Elizabeth Hawkes
drelizabethhawkes.com
Appeared through own website · 3 searches
Ranked in all three searches (#2, #6, #3)
Injectual
injectual.com
Appeared through own website · 2 searches
Ranks organically and runs its own listicle
Dr MediSpa
drmedispa.com
Appeared through own website · 2 searches
Ranked #16 and #13
Perfect Eyes Ltd
perfecteyesltd.com
Appeared through own website · 1 search
Dr Sabrina Shah-Desai · ranked #19
The London Cosmetic Clinic
thelondoncosmeticclinic.co.uk
Appeared through own website · 1 search
Ranked #9

From one prompt, Gemini ran three searches and scanned 56 results to name five clinics. Every recommended clinic appeared in the results through its own website. One appeared across all three searches, two appeared across two searches, and two appeared once. If your clinic is absent from the searches AI runs, it is far less likely to enter the final answer.

Hover any clinic or query to trace the path AI followed.

Check whether AI recommends your clinic
THE SEARCH

Gemini did not search the patient’s exact wording.

It created three narrower queries based on the treatment, desired result and location, then scanned 56 results across them. The clinic does not control which searches the engine creates — only whether its website and wider presence answer them.

THE NARROWING

Most clinics disappear before the answer is written.

56
results scanned
7
sources cited
5
clinics recommended

Being in the search results is not being cited. Being cited is not being recommended. Each step removes most of the clinics that came before it.

THE TWO LOCKS

Two things have to happen.

LOCK ONE · RETRIEVAL

The clinic must appear in the searches and sources the engine chooses to use.

LOCK TWO · SELECTION

The retrieved evidence must be relevant, authoritative and clear enough for the clinic to be named in the answer.

Found
Cited
Verified
Recommended

Found. The clinic appears in one or more of the searches the engine runs.

Cited. The engine retrieves or references a page mentioning the clinic. It has entered the research process.

Verified. There is enough consistent evidence — website, profiles, registers, reviews — to understand the clinic.

Recommended. The clinic survives the comparison and is named to the patient.

Citation visibility matters. Recommendation visibility is the outcome.

WHAT THIS MEANS FOR A CLINIC

The solution depends on where the clinic disappears.

A clinic absent from the searches may need stronger treatment, concern or location visibility.

A clinic that is retrieved but not selected may need deeper content, clearer practitioner evidence or stronger independent support.

A clinic with inconsistent information may need its website, Google Business Profile, professional profiles and relevant directories brought into alignment.

This is why AI search optimisation cannot be reduced to adding a file, installing schema markup or repeating a keyword. The correct work depends on the point where the clinic is being lost.

See how Penydarren improves AI visibility →
WHAT WE COUNTED

A clinic appearing in a search result or citation was not automatically counted as recommended. It had to be named in the answer itself.

Patient question
How a patient asks an AI assistant to find or compare a clinic.
AI response
The answer generated by ChatGPT, Gemini, Claude or Perplexity.
Background search
A distinct search the engine creates while researching its response.
Citation instance
An occasion where a page appeared in the source set for a response.
Clinic mention
An occasion where a clinic was named in the answer prose.
Recommended clinic
A clinic named in the answer itself as a suitable option.

Run the same patient question through another engine and the searches, sources and final clinics can all change.

See the findings across all four engines →
QUESTIONS

How AI recommendations work

Does ranking first mean the clinic will be recommended?

No. A high position makes a page more likely to be retrieved, but the engine still compares the evidence before naming a clinic. The top-ranking clinic is not automatically the final recommendation.

Does being cited mean being recommended?

No. A clinic or source can be retrieved and cited without the clinic appearing in the final answer. Being cited means it entered the research process; being recommended means it was selected and named to the patient.

Why do the engines produce different answers?

Each engine can rewrite the question differently, run different searches, retrieve different sources and select different evidence, so the same question can return different clinics.

Can recommendations change over time?

Yes. Search results, sources, models and wording all change, so answers vary between testing rounds. Visibility should be measured across several questions and repeated over time.

See where your clinic enters the process.

We run relevant patient questions through ChatGPT, Gemini, Claude and Perplexity, then show whether your clinic was found, cited, verified or recommended.